Privacy policy
Privacy Policy for COWBOY CALLING
Effective Date: 19/06/2024
1. Introduction
Welcome to Cowboy Calling. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.cowboycalling.co.uk] and engage with our services.
2. Information We Collect
2.1 Personal Information
When you visit our website or purchase products from us, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (e.g., credit card details)
- Account login details (if you create an account with us)
- Any other information you provide voluntarily
2.2 Non-Personal Information
We may also collect non-personal information that cannot be used to identify you, such as:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited and time spent on our website
- Referring website or search engine
- Anonymous usage data
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders
- To provide customer support
- To improve our website, products, and services
- To communicate with you about your orders, account, or other customer service issues
- To send you promotional offers and marketing communications (you can opt-out at any time)
- To comply with legal obligations and prevent fraudulent activities
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers who perform services on our behalf (e.g., payment processors, shipping companies)
- Affiliates and partners for marketing and promotional purposes (with your consent)
- Law enforcement agencies or regulatory bodies if required by law
- Other third parties with your explicit consent
5. Data Security
We implement a variety of security measures to protect your personal information. These include:
- Secure socket layer (SSL) technology to encrypt data during transmission
- Regularly updated security protocols and software
- Restricted access to personal information to authorized personnel only
- Regular security audits and assessments
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Objection: You can object to the processing of your personal information for marketing purposes.
- Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time.
To exercise any of these rights, please contact us at [info@ownthelabel.co.uk].
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
COWBOY CALLING
Email: info@cowboycalling.co.uk
Address: Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP
By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting COWBOY CALLING with your personal information.
Thank you
Ashleigh
Founder + CEO